How to deactivate your listing


We're sad to see you go, we can help with deactivating your listing. We have chosen not to allow owners to deactivate, as there are many RV's that have upcoming bookings that need to be canceled and replacements found. Your details and information will still be active on Camplify's internal database, however, when deactivated your RV will not be searchable through our database.


If someone has saved the direct link to your RV, it will still appear. However, there will be a notification where they would usually book that says "This RV is deactivated and not available to book".


If you have upcoming bookings 

  1. Block out your calendar so that you don't receive new bookings
  2. You will need to cancel all bookings - pending, approved and paid
  3. Contact each hirer, apologise and explain that you have deactivated for X reason.
  4. Call Camplify 1300 416 133 We will manually deactivate your RV over the phone
  5. We will need to talk about the hirers with cancelled paid bookings - as we will need to help them find a replacement RV for their holiday.


If you intend to complete a few more bookings - then cancel 

  1. All steps above + 
  2. Send deactivation form and a date that you wish to be deactivated from


What If I am a Premium Member? 


The premium membership is designed to support owners in their Camplify journey and provide a damage protection product. But it also includes access to our Customer Success Team that provides advice about business growth, marketing, and strategic planning in our peer-to-peer environment.


Before you cancel your membership, please get in touch with the Customer Success Team to see if we can assist with your listing/s, growth and goals for the future. Call 1300 416 133


If you need to cancel, please be aware of our Terms and Conditions.

  1. Camplify's Premium Membership is set at a Minimum Term of 12 Months. 
  2. An early termination fee of the contract balance will apply if an early exit occurs.
  3. Your premiums are deducted on a monthly or annual billing cycle selected by you when you signed up.


Camplify needs written confirmation through our Deactivation Form below.


The 12-month minimum only applies to new policies or changes to existing policies from 01 August 2020. 

  • Value change
  • Registration change
  • Ownership change


Cooling Off Period

If you decide Premium Membership is not for you within the first 30 Days. You can proceed with Deactivation and no further charges will apply.


Exclusion Applies

  • Sale of vehicle  


FAQ - What are the Terms and Conditions?


How to cancel?

If you no longer require your membership please let the team know by submitting a Deactivation Form. This allows the team to proceed with the cancellation and rectify any areas of your accounts promptly.


If you would like to schedule your cancellation for a future date, you can set this in the deactivation form.

  1. Fill out the Deactivation Form for your country here 
    1. Australian Deactivation Form
    2. New Zealand Deactivation Form  

  2. Click  "Submit"- This form will be sent to Camplify's Customer Support Team to act upon.
  3. The Customer Success Team work hard to respond promptly however any actions needed will be backdated to the date of the submitted deactivation form.



If you need any further help, please call the Customer Success Team - 1300 416 133


If you don't have any upcoming bookings 

  1. Please contact us via ww.camplify.com.au/contact-us
  2. Please include the full URL for your Camplify listing
  3. Share the reason for deactivation and we will manually do it for you