Camplify has created a Coronavirus page to address ongoing updates and regulations. These are just suggestions and you are not obliged to follow them.

For the latest advice, please see

See our cleaning guide -

This page will cover our advice for both hirers and Owners, please ensure you are looking at the relevant section to ensure the information you read is accurate to your circumstances. 

Helpful Tips for both Owners and hirers: 

Download the government’s COVID-19 tracing app

The Australian government has just launched an app that helps to record who people have interacted with. The purpose of this is to ensure that if someone tests positive for COVID-19, then everyone that they have come into contact with can be informed. 

PLEASE NOTE: this app does not track your location. It only uses Bluetooth to record when you interact with other people that have the app.

We recommend that all hirers and owners using Camplify download the app to ensure that activities like camping can continue to take place. Please ask your hirers to download the app before coming to the handover.

Several states have made announcements outlining when Aussies can hit the road, escape the city and start camping again. With this in mind, we wanted to provide you with some guidance that will help you maximise your safety if you decide to hire out your van.

Practice Social distancing

It is important to try and minimise direct contact between Owners and Hirers. This means no handshakes but also try and avoid standing too close when the demonstration of the vehicle is being conducted.  We also recommend wearing a mask during the handover if possible.

Disinfect the van upon return. 

Owners will provide their hirers with the appropriate cleaning products for their vehicle. Hirers are expected to wipe down all surfaces at the end of each hire especially the frequently used surfaces/items eg. Door handles, tabletops, light switches etc.

Depending on your van and the materials provided, Owners need to be sure to educate their hirers about what disinfectant eg. bleach, to use on each surface, as it could affect the colour of certain surfaces eg Fabrics

For Owners:

Send this to your hirers so that they are COVID Safe 

Before the hire

Ask your hirer some precautionary questions

In the lead up to your booking, be sure to ask your hirer whether they are displaying any symptoms or whether anyone in the group has been exposed to someone displaying COVID-19 Symptoms.

Provide disinfectant materials

Where possible, try to provide your hirers with the following in the van:

  1. Hand sanitiser
  2. Disposable tissues
  3. Disinfectant spray/wipes

Same day hires are not supported on the Camplify platform* 

During the Handover

Have someone else do your handover on your behalf

If you are vulnerable to COVID-19, consider having a friend or another owner manage the handover for you. We have other owners in your region who can do your handovers for you for a fee.

If you would like assistance with your handovers or If you are interested in helping others with handovers and even managing other vans permanently, please fill out this form and we will be in touch.

After the hire

Cleaning your van

We have put together a cleaning guide based on guidance from leading organisations like the Center for disease control (CDC) and WHO.

You can review the full cleaning guide here.

For hirers:

Tell the owner the truth

In the lead up to your booking, be sure to tell the owner whether you or anyone in your group have displayed any symptoms or have been exposed to someone displaying COVID-19 Symptoms.

Use the disinfectant materials provided by the Owner

Where possible, Owners try to provide your hirers with the following in the van:

  1. Hand sanitiser
  2. Disposable tissues
  3. Disinfectant spray/wipes

To view information in regards to cancellations due to COVID please see our Cancellation page: