Camplify validates potential hirers
We appreciate that hiring out your RV has risks, so we take verification very seriously.
1. Camplify verifies their identity
We ask all hirers to create a Camplify account before they can submit a booking. We run all their information through an Identification process, this ensures that we are able to confirm the Identity of all parties.
New Hirers upload: Full name, email, phone number, and license information.
If they are an International hirer, our team will request a copy of their passport as well.
Any hirer who has previously hired through the platform will have their details saved. To ensure the safety for all assets hired through the Camplify platform each hirer will be verified for each booking they place within our system.
2. Owners seek more information
We ask owners to be diligent in checking hirers, as the owner is ultimately responsible for can hire their RV. We have already discussed questions that you can ask your hirers and these go a long way in helping be confident in hiring.
We recommend you check for all drivers, as all drivers need an account to be verified and given authority to drive on the trip.
3. Camplify sends you their personal information
When the hirer has paid and in the week leading up to the booking, we send you an email with the hirer's personal information and previous reviews.
4. Owners check the license in person
We ask you to look at this information and check it against their physical licence at the handover. The Pre-hire checklist asks you to take an image of their license and keep it on file incase of claims. You can also add additional drivers licenses too so you are covered.