Premium Membership


Premium Membership is an exclusive membership product available to Camplify users that provides a reduced commission of 6.5%, loads of extra marketing, a dedicated support team and even some exclusive discounts in our store. As an added bonus, each RV with a membership is covered for damage for both hire and personal use under the Camplify Promise. 


Benefits:

  • Reduced commission of 6.5% (down from 13%)
  • Direct access to the Premium Member support team
  • Featured on Camplify’s tourism page for your area (Example) 
  • Prioritised to hirers in our search results
  • 15% discount on all Camplify store products
  • Prioritised for PR and media opportunities in your area
  • Receive the Camplify Advanced Marketing Guide
  • Unlimited hires on the platform
  • Damage Cover through the Camplify Promise. 


How do I sign up?

Your Insurance will be available from the moment that you sign up online. If you need it to start in the future, please call us to arrange a date in advance - 1300 416 133.

Direct link - https://www.camplify.com.au/premium-member

  1. You can go to Camplify.com.au
  2. Click on "Van Owners"
  3. A drop down will appear, click "Premium Membership"
  4. You will be directed to the Premium Membership Page, scroll down to "What it costs"
  5. Choose the "Price bracket" for the "Market Value" of your RV.
  6. Click "Subscribe"
  7. A pop up will appear from "Chargebee", this is our Payment Portal
  8. You will need to enter your email, name and RV information to sign up. 
    1. Please have this information ready when you sign up
      1. Your personal information 
      2. RV Make, Model and Year
      3. Registration Number
      4. VIN number or Chassis Number
      5. Link to your Camplify RV which has the "RV ID"
      6. Credit Card Information
  9. Chargebee will then send you an email called "Thanks for Subscribing"


Camplify will edit your account

Camplify will receive a notification that you have signed up and this initiates a process internally. 

  1. Camplify will edit your listing to reflect your new Insurance status
  2. Feature your listing in your regional page
  3. Check that all upcoming bookings are charged a 6.5% commission

Please note that it can take up to 2 weeks for this to reflect on your account, you will be back paid for any difference in commission from the date that you signed up. 


Do I need personal Insurance if i am a Premium Member? 

Camplify protect our Premium Members under the Camplify Promise, a dedicated product to protect our owner community from damage. 


This means you have cover for the following to name a few;

Theft

Flood

Damage within or outside of hire periods


for more inclusions please see our Camplify Promise Inclusions and Exclusions document (Link here) 


As a Premium Member you have cover for when you are using your vehicle as well as when it is out on hire through the Camplify platform. 


Do I need Public Liability Cover? 


As Per the Camplify Terms & Conditions the Owner must at all times and at the Owner’s expense, take out and maintain a policy that provides: 

a public liability policy that provides cover for at least $10,000,000 per claim, noting that Camplify recommends that the Owner obtains and maintains cover for at least $20,000,000 per claim
If the Owner operates a registered business, the Owner must supply their own public liability, and business liability insurance.


Operating as a Business:


You can decide to operate as a business on Camplify at any time. If you decide to operate as a business, you will need to register an ABN. If your intention of purchasing then renting an RV is purely to make a profit if you have multiple RV’s, have a business name set up, or are managing RV’s for others then you will require an ABN.


We consider you to be a business when you; 

  1. Use and have registered a business name
  2. Market your business through advertising


Is Off Road included in Premium Membership?


As a Premium member the owners off road equipment (s), will have cover for off road hires. This is dependent on meeting the off road Terms & conditions. The vehicle will need to be built for off road conditions. If you are interested 

in off road hires please contact your success manager by calling into 1300 416 133 to discuss your vans suitability. 


Is Roadside included for Premium Members?


Camplify Provides all hires on the Camplify Platform with Roadside assistance. 


Owners who are wanting a Roadside assistance product will need to source their own cover for this. 


Although Camplify work closely with the NRMA, we are seperate entities and cannot control their limitations in regards to our product through them. 


What Maintenance is Required? 


As registered owners on the Camplify Platform, there is a set of standards we require with all listed vehicles.
This ensures that all hirers are safe and able to enjoy their holiday. 

Regular maintenance also ensures our owner's assets are appropriately covered for damage and in the best shape possible.


Upon signing up to Premium Membership you consent to maintain your vehicle and carrying out routine maintenance as below.


Maintenance will vary depending on a larger amount of factors 

  • Distance Travelled
  • Vehicle Make and Model
  • Types of Trips your Vehicle is Being Booked on
  • Destination and Terrain


You know your vehicle best, however, we have listed some areas we recommend for new owners

  • Check your Tyre Bearings every 10,000km
  • Check Wheel Nuts before and after every hire
  • Check Tyre Pressures before and after every hire
  • Check Hand Brake on Towed Vehicles Regularly.
  • Check the awning is dry when packed away. This avoids mould and issues when opened for the next hire.


In the event of a damage dispute, where lack of maintenance could be questioned, you may be required to provide evidence of service history.