If the owner has declined your booking, this means that you will not be able to pay and secure the booking for your holiday in this RV.

There are a variety of reasons why an owner may decline:

  1. The dates have become unavailable
  2. They don't feel that you have the relevant experience to use their RV
  3. They don't feel that you have answered the questions in a truthful manner
  4. They don't want to RV to travel to the location that you have specified
  5. Personal matters

You are welcome to go and make a pending request with another owner to see if they will have you in their RV. 

If you don't hear back from the owner within 1 week, please call us on 1300 416 133. We will see if the owner of the RV is still active or hasn't seen your booking. We have their contact details and can contact them on your behalf if necessary.

Please cancel any other bookings when you have found a van and paid for the booking. 

Please cancel when the owner hasn't responded and you will not go on holiday in their RV.