Your Trip

How do I change the handover location or time?
 If you wish to change the handover location or time: Contact the Owner before you make your booking or before you begin your trip to make arrangements.  ...
Mon, 4 Jul, 2022 at 4:37 PM
How can I leave a review on my experience?
We love to hear about your adventures and experiences!  We are currently working on a review platform. In the meantime, please do email info@shareacampe...
Mon, 4 Jul, 2022 at 4:37 PM
What if the vehicle is stolen during my booking?
If the vehicle is stolen during your booking, please: Contact the proper authorities. Contact SHAREaCAMPER. Contact the Owner. As you booked your trip...
Mon, 4 Jul, 2022 at 4:37 PM
What happens if I incur a parking ticket, speeding ticket, or toll during my trip?
Australia & New Zealand Travellers will need to notify the Owner of any tickets, fines, or tolls that may have been incurred during the booking at the ...
Mon, 4 Jul, 2022 at 4:37 PM
What are my responsibilities during the trip?
While on rental, you are looking after someone else pride and joy. Please do keep the vehicle tidy and in good shape. Do not damage the vehicle - if you ...
Mon, 4 Jul, 2022 at 4:37 PM
Can I shorten, extend, or cancel my booking before I pick up my rental?
If you wish to shorten or extend your booking, we would be happy to assist you! Please reach out to our customer service team. If you wish to cancel ...
Mon, 4 Jul, 2022 at 4:37 PM
Can I shorten, extend, or cancel my booking during my trip?
Once your camping trip has started, plans can change, often resulting in an early return or a longer holiday. If you wish to extend your booking, you sh...
Mon, 4 Jul, 2022 at 4:37 PM
What if I need to shorten/cancel my booking due to an emergency?
We understand that extenuating circumstances may occur. However, as our vehicles are privately owned, refunds are determined at the Owner’s discretion. ...
Mon, 4 Jul, 2022 at 4:37 PM
What is the Traveller cancellation policy?
SHAREaCAMPER has a strict cancellation policy:  Australia & New Zealand Cancellation Period Fee 90 days or more before the Pick-up Date ...
Mon, 4 Jul, 2022 at 4:37 PM
What happens when the Owner cancels my booking?
Australia If the Owner cancels the booking at anytime during the booking process, you will be refunded the full amount of the rental. SHAREaCAMPER will hel...
Mon, 4 Jul, 2022 at 4:37 PM